Shipping policy

Important information  
In accordance with the new REGULATIONS on COVID-19 prevention and control, we would like to inform and assure all customers that our online store is still operating normally and will continue to receive and deliver goods as normal.  

Domestic transportation  
We use express delivery to transport your parcel, normally it can be delivered in 1-3 days, if there is a large order, the delivery may be slightly delayed, thank you for your patience!  
International transport  
The normal delivery time for international orders is 3-7 days. If there is a special situation in your country, the order may have an extra 1-2 days. Thank you for your understanding!  
Once you have placed your order, you will receive an email from us. You can check the shipping information of your order by email  
Please note that we can only deliver to Po box or APO/FPO address by express delivery rather than express delivery.  Be sure to enter the physical address to avoid any problems with your shipment.  
Tariffs vary from country to country and will be charged according to local customs policies.  
If your shipping address is located in a rural community, you may need to pick up your package from a regional post office.  For rural or remote areas, please allow extra 1-2 days for delivery.  Thank you for your patience!  

If your order has already been shipped, we will not be able to redirect.  Here are some alternatives:  
After the package has been delivered to a post office in your area, you can contact the post office directly and ask them to redirect it to another address.  Please note that this is at the discretion of the post office.  
If you need further assistance, please contact our customer Service team - we are more than happy to help you!  

When placing an order, please carefully check your personal information (i.e. shipping address, phone number, email) to avoid any problems or delay in receiving your order.  Thank you very much!  
If you do not receive your package on time, please feel free to contact our customer service team.  As a reminder, all transport times listed in the above table are calculated on weekdays, excluding weekends.